Privacy Policy

Effective Date: March 1, 2026

Brenden Moore Electric Inc., doing business as Moore Electric Inc. ("Moore Electric," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at mooreelectricinc.net, interact with our forms, email, phone communications, chat, or SMS/text messaging program.

By using our website or providing your information to us, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide Directly

When you interact with our website or contact us, we may collect the following information:

• Name
• Email address
• Phone number (including mobile number)
• Mailing address or service address
• Details about your electrical project or service request
• Photos or descriptions of your property relevant to a service inquiry
• Any other information you choose to provide through our contact forms, email, phone, or text messages

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and time spent on those pages
• Referring website or source
• General geographic location (city or region level)

Cookies and Analytics

We use cookies and similar tracking technologies such as Google Analytics (GA4) to analyze website traffic and improve your browsing experience. These tools help us understand how visitors use our site so we can improve our content and services. You can control cookie preferences through your browser settings.

Information from Service Providers

We may receive information about you from third-party platforms we use to manage our business, including scheduling tools, customer relationship management software, and advertising platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and service requests
• To schedule appointments, provide estimates, and coordinate electrical services
• To send appointment confirmations, reminders, and service updates
• To send occasional promotional messages (only with your consent)
• To operate, maintain, and improve our website
• To analyze website traffic and user behavior
• To protect against fraud, unauthorized access, and security threats
• To comply with applicable laws and legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with the following categories of service providers who assist us in operating our business:

• Website and Technology Providers: Hosting, analytics, and website management services
• Communication Platforms: Email marketing, SMS messaging, and customer communication tools
• Business Operations: Scheduling, invoicing, customer relationship management, and payment processing services
• Advertising Partners: Online advertising platforms for retargeting and performance tracking (limited to non-SMS data)

We may also disclose your information if required to do so by law or in response to a valid legal request, such as a court order, subpoena, or government inquiry.

Data Retention: How We Securely Store and Delete Your Information

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When your information is no longer needed, we will delete it or de-identify it in a secure manner.

6. Your Rights and Choices

Email Communications

You may opt out of promotional emails at any time by clicking the "unsubscribe" link included in any marketing email or by contacting us at office@mooreelectricinc.net.

Text Messages

You may opt out of text messages at any time by replying STOP to any message you receive from us.

Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

State Privacy Rights

Residents of certain states, including California, Virginia, Colorado, and Connecticut, may have additional rights regarding their personal information, including the right to know what data we collect, the right to request deletion, and the right to opt out of certain data practices. To exercise any of these rights, please contact us using the information provided below.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policy of every site you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be effective immediately upon posting to this page. The "Effective Date" at the top will be updated to reflect the most recent revision. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

11. Terms of Service

Your use of this website is also governed by our Terms of Service. Please review them for additional information about your rights and responsibilities.